All modem channels now look good, even #28 and #29. For some people this wont be an option, as theres only one major internet provider in the area. Then, press on Choose file and pick downloaded Firmware. Motorola Ultra Fast DOCSIS 3.1 Cable Modem, Model MB8600, plus 32x8 DOCSIS 3.0, Certified by Comcast XFINITY Paper instructions were in the box and also online. If you own your equipment, please see more about updating your modem for instructions on how to find a modem compatible with your services. Update as August 31, 2022:Checkout The Best Modem for a detailed review of all the top modems. You can email the site owner to let them know you were blocked. When you receive a modem, the firmware will come preloaded on it. Arris networking gear like the Arris SB8200 comes recommended by pretty much every ISP out there, making them the default pick for most setups. The Fora platform includes forum software by XenForo. Although we dont often think about it, as soon as you put your homes devices online, youre at risk of an attack. If your modems firmware isnt updated, it wont receive any performance or security updates that the modem manufacturer develops. If they can fix the problem remotely insist they send a tech out to identify the cause and correct it. They may not have a budget for testing that other, larger ISPs have. Save my name, email, and website in this browser for the next time I comment. Most modems should have a similar IP address. Showing 1-10 of 14 answers. If your ISP says they wont update your modem, it might be worth calling their competitor to see if theyll update your modems firmware. Before you buy, take a look at where you plan to keep your modem. Motorola MB8600 vs Netgear CM1000: The comparison between the best DOCSIS 3.1 modems for maximum speed approved by Comcast Xfinity gigabit, cox and more. The Motorola modems use Wireless Power Boost and AnyBeam beamforming, which focuses your signal in a specific direction to provide better reception at both 2.4 GHz and 5 GHz frequencies. This firmware update will only affect the modems connected to the ISP of that specific make and model. In fact, 82 percent of U.S. homes have broadband internet, up 10 percent from a decade ago. With some modems, youll notice annoying slowdowns occasionally. Depending upon where you live, you might have a few different ISPs to choose from. What can you do? In mid Apr 2020, I upgraded my service to gigabit, and my down improved to about 220-240. Lets looks at it from an ISPs perspective. If, however, you have a Gigabit plan that uses fiber to the node (FTTN) or cable Internet, then you can provide your own DOCSIS 3.1 modem. For example, this site details the common IP addresses for Netgear modems like mine. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Modem firmware is latest. That should give us the information were looking for. Find more NetgearNighthawk C7800 Modem-Router Combo information and reviews here. If the tech finds bad coax, splitters, amplifiers, or connections in your home (even if Comcast originally supplied them) you'll probably have to pay for the visit unless you have their Service Protection Plan ( https://www.xfinity.com/support/articles/service-protection-plan, closed to customers that don't already have it). Are Ethernet Cables Backwards Compatible? After rebooting the modem, they will not be able to get to the modem web UI again until they perform this process to clear the old cert out of the browser. In mid Apr 2020, I upgraded my service to gigabit, and my down improved to about 220-240. The MB8600 has 4 ethernet ports that can be combined to get a maximum 3.8 Gbps downstream (only 2 ports are enabled with current firmware). Your MB8600 also supports all speeds of any DOCSIS 3.0 services. Use this firmware update, and Cox just pushed new firmware version 8600-18.2.9 for over a year so bonded a! If you encounter this in Firefox, you can go to Firefox Options -> Privacy and Security (on the left) -> Certificates (Bottom) -> View Certificates button. Browse our product & service portfolio to find the right solution for your team. While we typically recommend purchasing a separate modem and router for ease of troubleshooting, this combo unit is an easy option for those looking to fully upgrade their network to the latest standards. Enter the IP 192.168..1 into your browser and pressing enter. Dont worry if youre not sure what your modems IP address is. You want to make sure youre getting the best performance, features, and security to go with it. Youll have to change your modem. Motorola MB8600 is the latest device from the new-generation of cable modems to join the DOCSIS 3.1 group (along with Arris SB8200 and Netgear CM1000) and, besides featuring up to 32 SCQAM (DOCSIS 3.0) or two OFDM (DOCSIS 3.1) bonded channels which should allow you to take advantage of the best and fastest Internet speed available from your . This IP address 52.191.163 . Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I'm not sure where to take it from here. If your modem says it has an old firmware version, the first thing to try is to reboot your modem. Compatible services: Comcast Xfinity, Cox, Mediacom CableMax downstream: 1 GbpsMax upstream: 1 GbpsChannel bonding: 328Ethernet ports: 1. For many households, an 84 modem with 343Mbps or 686Mbps will likely suffice. So earlier I mentioned there was bad news when it comes to updating your modem. It is perfect for things like 4K Ultra-HD video streaming and Virtual Reality gaming. Downstream and upstream channels play a significant role in the speed of your downloads and uploads. This modem is well-ventilated and it has a prominent LED display for troubleshooting. New comments cannot be posted and votes cannot be cast, Welcome to the Xfinity community! Setup is assisted by a simple LED display that provides indicators for power, receive, send, and Internet. 1 - 4 of 4 Posts . I bought mine several years ago it seems, Funny. Speeds up to 1 Gig (940 Mbps) - DOCSIS 3.1 modem. Once on the Advanced tab, my modems firmware version is clearly listed. Learn More. Next, login into the router, check how to Open Admin Page. Feb 21, 2019 . The next step is to see what version of firmware is installed on your device. DOCSIS 3.1 technology offers enhanced security features, reduced latency and faster downloads than fiber cable. MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business, Cox Communications, Spectrum and more. One option is to rent a modem from your ISP. The cert is listed under MTRLC LLC, not under the IP address, so scrolling down and making sure you're on the "Servers" tab is very important. Hello, @TerryO44. The first thing to search for when reading a modems description is its compatibility. Question Motorola Moca Adapters or Really Any Moca Adapters Question for Setup: Networking: 2: Aug 3, 2022: Similar threads; Question Looking to use my own router with my fiber modem: The modem runs a little hot, though this can be alleviated by placing it somewhere on a desk, where it will get better airflow. This modem has five status-reporting LEDs that are easy to read and help immensely in troubleshooting. The Motorola MB8600 Modem features DOCSIS 3.1 technology, while other models have 3.0. Long story as short as possible, modem is MB8600 with 8600-19.3.15 firmware, router is Orbi RBK753 with V4.6.3.7 firmware. Owning your own modem typically saves $120 per year in cable modem rental charges. Modems are usually offered by your internet provider for a monthly fee. It has 2 OFDM technology, which is a useful data encoding method that reduces latency in DOCSIS 3.1 devices. Comcast Radom Disconnects . The issue may not occur on Chrome or other browsers. If you havent noticed by now, its a very important part of your modem. They should be able to tell you if theyre working on the update or not. When you restart your modem, it runs through multiple checks when it powers up. Re:WAN LAG on tp-link router. Router firmware is latest. If your endgame is Gigabit-speed Internet then you will have to upgrade to a DOCSIS 3.1 modem sooner or later. We then create one easy-to-understand review. Description. I have an MB8600 on 8600-18.2.9 and am experiencing issues that this new firmware is reported to address. There are eight megabits in one megabyte and 1,000 megabytes in one gigabyte. If you have a different provider, check with them before buying this router. When it comes to updating your modem, theres good news and bad news. The Motorola MB8600 Modem is designed with airflow in mind, so youll have less of a risk of inconvenient downtime. No longer support just means they won't help troubleshoot anything if there's a problem but it'll still work fine if you don't need troubleshooting. Motorola MB8600, 18.2.9 software. Rick Deckard over 2 years ago. I just ran into this problem and found this thread. It also has a sleep mode that helps conserve energy. It's throwing a compatibility error because Xfinity believes any modem with only 1 gig ports isn't compatible with higher tiers when it isn't true at all. Netgear is one of the most reliable brands in networking and their Nighthawk CM1200 represents their latest and greatest in gigabit modem technology. In my case, my modems firmware matches the latest version released by the manufacturer. With all the comments that I am reading about updating the firmware through my ISP (SPECTRUM), it sounds daunting. TheNighthawk C7800 is Netgears first DOCSIS 3.1-compatible modem-router combo. If your phone and Internet plans are tied together, then you need a replacement modem that handles both in order to ditch Xfinitys rental equipment. Please contact the moderators of this subreddit if you have any questions or concerns. Unfortunately, it will be a while yet until any ISP adopts this new tech. Try a wired PC connected to the modem with out the RBR online. We have made changes to keep employees safe so response and call times may be longer than usual. Heavy may receive a commission if you purchase a product through a link on this page. Were well aware of this at this point. Comcast Xfinity, Xfinity X1, Cox and CableOne have all approved this modem for all the speed packages they offer. Press question mark to learn the rest of the keyboard shortcuts. If your modem manufacturer develops a new feature for your modem, you wont be able to use it unless you have the latest software. As you can see, the firmware version installed on my modem is V1.01.22. Motorola MB7420 16x4 Cable Modem; . Your internet service provider (ISP) will send firmware updates to your modem. Couldnt find anything particularly useful on Motorolas website. If you wish to use your own modem, and it is not the recommended 3.1 DOCSIS modem you can use DOCSIS 3.0 with 32 downstream channels, however, to receive the following speeds, please note the limitations on performance for non 3.1 DOCSIS modems:. The Motorola MB8600 is probably the most feature-rich DOCSIS 3.1 modem on the market. restart firefox, goto the modem page and when the alert page comes up select the advanced then click on set exception. MB8600 supports ultrafast DOCSIS 3.1, the only cable modem standard that can deliver Internet speeds of 1Gbps or higher. I am a bot, and this action was performed automatically. Their bonehead compatibility department doesn't acknowledge the existence of Link Aggregation. I have defaulted both router and modem, turned off LAG on modem, to no avail. With a speed that allows up to 6Gbps, this modem is excellent for people who have gigabit internet from their internet service providers. I then installed and activated it, and my upstream greatly improved (from about 5 to 30-35), but my downstream got much worse, now around 25-35. EmeraldDeer Very Senior Member. How to Update Modem Firmware: A Complete Guide. Thoughts?? The Netgear Nighthawk CM1150V is functionally identical to the Netgear CM1200 with one exception: the CM1150V is currently one of the only DOCSIS 3.1 modems that supports Xfinity voice services. Try a different modem. In other words, your modem will only be updated if your manufacturer issued an update for your specific model. The Motorola MB8600 Modem has a forward-facing screen. For example, I have a Netgear CM600 modem. [Zoom] Zoom's Motorola MB8600 DOCSIS 3.1 Modem Arrives This Month [Firmware] New Netgear CM1000 firmware . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Create an account to follow your favorite communities and start taking part in conversations. Read helpful reviews from our customers. Ok so you know the firmware version of your modem. Otherwise, you run into yet another bottleneck. Look for a modem that has a Quick Start installation guide to get you up and running. https://www.motorolanetwork.com/pages/comcast-replacement-program. If you have questions about your services, we're here to answer them. I see a lot of errors on 2 channels on modem, all others seem ok. If the firmware is still outdated, try contacting your ISP. As a side note: Netgear also makes one of the best 802.11.ax routers available. As a security note, if you havent changed the default password for your modem to a custom password, you need to.