It seems that you have already subscribed to this list. To reach Concourse A, take a left out of Concourse B, or for the other concourses, take a right out of Concourse B. Concourse C has 14 gates numbered C2 to C11, C13 to C15, and C19 and is located in the southeast area of the airport. Its best that you check with your airline whether this is available. And if you left something on a plane, at a ticket counter, or at a gate, it may be at the specific airline's lost and found. CLT has a good selection of hotels located from 1.6 miles away and further. If youre in a rush or are just looking for the most convenient option, then a curbside valet service is available at the far east end of the departures level. Another option is the free Cell Phone Lot. Each guest suite is quite large and comfortable, and amenities include an indoor swimming pool, fitness center, free breakfast, free self-parking, and a free airport shuttle service. Charlotte Douglas International Airport Address 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA Phone +1 704-359-4013 Web Visit website Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. Daily: 4:15 a.m. - 10:30 p.m. Baggage claim: Zone A Unfortunately, there is no way around that. In many cases, claims are denied when an investigation determines that TSA officers did not open a bag for a physical inspection. Track Flights, Search Fares, Locate Airlines. We recommend you arrive to the airport at least 3 hours before your scheduled departure for international flights. If your claim is denied or has not been resolved within six months of the date it was properly presented to TSA, you may file suit in an appropriate U.S. District Court. If, after baggage reclaim has ended, you have not found your baggage, please report this immediately to the baggage tracing counters or, as is possible at most airports, preferably online. Passengers have an obligation to minimise damages; this means that expenses must be kept as low as possible in the event of temporary loss of baggage. Safe travels! Assistive devices used by passengers with disabilities that are lost or damaged during INTERNATIONAL air travel are subject to the maximum liability limit set by the applicable international treaty. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Passengers can ride the courtesy shuttle bus between the terminal and these parking lots. Contactlost and found to locate items left at the security checkpoint. We have Answers. All rights reserved. Number of Bags Received * Required. Im flying through CLT from Connecticut to Turks & Caicos. You may file a claim if you are injured or your property is lost or damaged during the screening process. FRALH12345), and also change your details. You will receive an acknowledgement letter with instructions and a control number four to six weeks after you submit your claim form. Airport Address: 5501 Josh Birmingham Pkwy., Charlotte, NC 28208 Click here to see a list of advertisers that we work with. Certain events,such as the current situation in the airline industry, which is suffering from bottlenecks and a shortage of staff, adverse weather conditions, technical problems in the baggage handling areas or a bag tag becoming detached, can sometimes lead to baggage items being damaged or not arriving at the destination airport at the same time as their owners. The postmark or automatic date of receipt of the email notification is the determining factor for compliance with reporting deadlines. Contact American Call us Reservations and ticket changes Come see us Ticket sales centers Products and programs Payment options AirPass Contact Business Extra Contact gift card support Contact Group & Meeting Travel You may also like. While the vast majority of airline passengers checked bags arrive at their destination on time and in the condition received, a passengers bag may occasionally become damaged, delayed, or lost in transit. $15.99 (30 minutes), $25.99 (1 hour), $39.99 (unlimited), Featured Image Credit: If in doubt, please contact each agency individually. Privacy Policy and list. Once we have received your complete damage report, you will be given confirmation in writing with a reference number. Costs for replacement clothing and toiletries cannot be reimbursed if your delayed baggage is lost on your return flight or arrives at your home late. All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. Before clicking the 'File a Claim' button above, please review the list of airports that use private companies in the 'External Claims' section at the bottom of this page. Please retain this together with all your flight documents, especially your boarding pass and the baggage claim tag. We have Answers. If you have already filed a claim please contact our Call Center to receive information about the delivery status. It would be helpful to know the length of each concourse and/or how long it takes to get from one gate to another. The maximum baggage liability for flights covered by the Montreal Convention is currently 1,288Special Drawing Rights (approximately $1,700.00 US) per passenger. If you'd like to add a comment to this article and share your valuable feedback and opinions, please The current value is always taken into account when determining the amount to be refunded. Email. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. Locations include Concourses B, C & D, Baggage Claim Area; along upper level ticketing counter curbside & the Hourly Parking Deck. Contact your airline for lost or missing baggage. Main Terminal I was not able to check in online for the CLT to Bermuda leg of the trip. At that time, you will be given a claim number. Alternatively, when picking up passengers, visitors can park for free in 1 of the 2 cell phone waiting lots until the passenger calls for pick-up. No responsibility will be taken by the bank advertiser for these comments. Award nights start at 43,000 Hilton points per night. I am traveling from Barbados to Toronto Canada through Charlotte. For some of these, the contact number is just the main airport number. The information provided is for informational purposes only and should not be considered financial, tax or legal advice. For all general enquiries, complaints and issues related to lost property and left luggage, please use the following airport contact details. Airlines are required to compensate passengers for reasonable, verifiable, and actual incidental expenses that they may incur while their bags are delayed - subject to the maximum liability limits. It will NOT be published. Priority Pass members are entitled to use their pass for 1 hour at Minute Suites. We apologize for the baggage issues you have experienced. Airport: Charlotte Douglas International - CLT: United States: Jan 30,2023: February 6, 2023 03:58 PM: . Verizon International Phone Plans Countries, Coverage, Rates, and More, AirHelp Review Get Compensated up to $700 When Your Flight Is Delayed or Canceled, BEST OFFER EVER: Earn $900 Bonus Cash Back. Are incoming and outgoing flights for domestic travel in same concourse? Ans: Contact American Airlines via phone or at their lost baggage counter. Any passengers arriving on international flights will be required to clear customs at CLT, excluding any countries with pre-approval. An attendant will park your park vehicle and help you with luggage as needed.. A variety of car services are available, including car washes, NC state auto inspections and more. To do this, please fill out the list of contents on our baggage status page which you will be able to access automatically five days after reporting your delayed baggage. The airport also participates in Enrollment on Arrival at the Concourse D Federal Inspection Area. Track Flights, Search Fares, Locate Airlines. The Special Drawing Right (SDR) is an artificial accounting unit created by the International Monetary Fund (IMF). As soon as we have found it, we will contact you to arrange how to return it to you. We are traveling OMA to DUB via CLT, with a lengthy layover. For prior safety, always take picture of the ticket on your phone. Only TSA PreCheck is available in security checkpoints B and D. We take your comments very seriously as they really help us to improve the site. Website: cltairport.com When a checked bag does not arrive at its destination, airlines are responsible for locating the bag. Call 704-359-4647 when you are ready, or stop by the designated booth to request pickup. If your destination requires specific travel documents, remember to bring a completed copy with you to the airport. All rights reserved. We are here to support you with your inquiries 24/7. Contact Reservations Back to top Charlotte Douglas International Airport (CLT) served over 43 million passengers in 2021, and is the sixth busiest airport for passenger traffic in the U.S. Its the second-largest hub for American Airlines after Dallas/Fort Worth (DFW), with the airline operating around 90% of flights in and out of CLT. Editorial Disclosure:The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. For each commenced year of use, 15 per cent of the value is deducted. Assistive devices used by passengers with disabilities that are lost or damaged during DOMESTIC air travel are not subject to the rules limiting liability for lost or damaged baggage. Charging Stations:These can be found in all concourses and some gate areas. The exchange rate is subject to fluctuations and is set by the International Monetary Fund. There are 2 long-term lots at CLT at the north end of the airport that offers the most competitively priced parking. Animal relief area Baggage claim: Zone A Outside relief area Between concourses A and B After this, you will receive a written confirmation with a reference number (PIR number, e.g. Redeem miles AAdvantage FAQs Customer service FAQs Passenger rights - Canada Back to top There are also customer service volunteers throughout the airport that can be easily identified by their bright yellow shirts.