Need help for Yuandao Vido M11 tablet - Forum

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Need help for Yuandao Vido M11 tablet

I recently bought this tablet for my kids. I tried to update the firmware given by the manufacturer but it failed. I installed some apps & the content can't play properly. Eg. Talking Ginger, Little Reader Touch.. The support from this manufacturer was suck!!! Anyone can help me?? OMA??

jingtying

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2014/04/25

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2014/04/25 - 07:10

Yuandao Vido M11 Owner.. Need help for this tablet!!!

Oma7144

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2014/04/25 - 08:51

What do you mean with "firmware update failed"?

- Oma -

Per aspera ad astra, we rock the Tablets !

If you like our firmwares, please consider making a donation to support our work.
Thank you!

jingtying

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2014/04/25

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2014/04/25 - 15:17

Hi, OMA.

When I flashed the latest firmware, it started ok but half way it showed updated failed. (I didn't print screen it..)

I couldn't open the device & I press the power button for a while, it popup & it restored to factory reset mode.

Now I tried again but the batch tool cant recognize my device in both debug mode & storage mode.

I'm using Windows 8 Pro.

Yuandao Vido M11 Owner.. Need help for this tablet!!!

Oma7144

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Firmware Guru

Forum Posts: 6315

Member Since:
2012/10/06

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Thanks Received: 1383

2014/04/25 - 16:48

Sometimes the USB driver are not easy to handle, especially under win8. Pls make sure you use an USB2.0 port. Here is a tool: http://crewrktablets.arctablet.com/?wpfb_dl=1187. De-install driver first, then install.

If this fails, life would be easier if you find a win7 PC.

- Oma -

Per aspera ad astra, we rock the Tablets !

If you like our firmwares, please consider making a donation to support our work.
Thank you!