hey everyone,

I received my Chewi V17Hd today from eud.dx.com. It seems to be the first gen one with HDMI port. Details from the back are:

Model: CW0858

V17HD Q8G1150100075

8GB model

Now, when it arrived today the stickers were all intact and the box seems fine. I open it up and turn it on (stickers on the screen were intact as well) and the tablet gave me a low charge warning. Per normal; I put in the charger cable into my Anker USB 40W hub (2.0A a port) and left it there for a few hours, only to find it had shut itself off. After rebooting the device, the charge was only at 1 % and staying there. Even the battery stats gave 0 information om what it was doing nor that it was charging. Te tablet recgonizes it is 'charging' (i.e you get the message when you unplug it and it dissappears when you plug it in + you see the charge log in the drawer) but that is it. Also when I turn off the unit I get to see the battery charging logo but it still does not actually charge.

I made a DOA ticket with DX and I am awaiting their response but in an effort to see what is what, I dove into the settings of the tablet and found something odd; this thread is for version 4.4.2, but my tablet claims to be on 4.4.4. Full specs:

https://www.dropbox.com/s/sxan5fn8ud6ydp6/2015-04-15%2020.24.07.jpg?dl=0

Android version 4.4.4

Kernel: 3.10.0, root@xingyu-desktop #531

Build Number: CW-V17HD-20150121

Is this an already rooter device with a custom ROM or do I simply have a new batch with a new firmware on it? Again; the stickers on the box were all intact so that seems impossible unless it was a refurb and put into a new box (I did not see any user wear nor tear on the unit itself). I searched for the above build and found one reference on a obscure Russian site which had exactly the same issue with charging and was on this build as well. I could endeavour a reflash in hopes it will resolve the issue, but I found the unit is not stable enough in stayin on to even try that...

Am I simply unlucky and should I await a new one from DX or is there something else going on? I fear DX might see the above as well if they want it returned and blame me for a failed flash. Any help is appreciated

Hi all,

I have Chuwi V17HD with HDMI port. Details from the back are:

V17HD Q8G1140700121

8GB model

I do not know which software to use, pls help.