MY PC Can't detect my v812 - Forum

Latest product reviews
ARCHOS 50 Diamond
ARCHOS GamePad2
ARCHOS Smartphones
ARCHOS TV Connect
ARCHOS 101 XS

MY PC Can't detect my v812

rob14

Binangonan Rizal Philippines

Active Member

Forum Posts: 42

Member Since:
2013/03/01

Offline

Thanks Received: 2

2013/04/25 - 09:50

I have problem using phoenix suites, i have windows 7 and windows xp i try to update my tablet but when i plug my tablet after installing phoenix suites it cannot detect my tab it say usb device ( VID_1f3aPID_efe8) my pc unable to read my tab please help me!

can anyone help me im very frustrated im trying to update my firmware to 1.33v to1.35v but still my pc cannot detect my tab v812

I can do all things thru Christ who strengthens me

"phil. 4:13"

admin

Forum Posts: 5878

Member Since:
2010/09/11

Offline

Thanks Received: 3168

2013/04/25 - 09:56

Try using a different USB cable, if you are using a desktop PC, connect the USB on the port from the back rather than on the front. Make sure you're using latest Phoenix Suite (v1.6)

If you like our web site, applications and firmwares, feel free to support our site. Donations are used to pay the bills for our server hosting costs, development tools and purchase new tablets to support.

alchemygear

Member

Forum Posts: 14

Member Since:
2013/04/14

Offline

2013/04/30 - 03:44

The trick is to turn off by holding the power button for 12 seconds then hold the home key and plug in the tablet. Now while still holding the home button hold the power button for 12 seconds you should hear a sound on you computer and it should be detected by phoenix suit. If that does not work do the same thing except instead of holding the power button tap the power button fast about 10 or 15 times.