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Solution for Rockchip Batch Tool not recognizing device => modification config.ini

roelski

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2013/07/23

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2013/07/25 - 09:01

Hi all,

yesterday I spent hours and hours trying to get my new Cube flashed. Finally, I managed to do so, by messing with the config.ini fiile of Rockbatch Tool. You wanna read through the entire post to get all of it.

Although the flash instructions are clear, timing remains an issue and since the tablet remains dark, you really don't know if you're doing it right. Basically, the flash methods described are correct:

1. Shutdown tablet

2. Remove external SD card (if present)
3. Plugin USB cable into tablet
4. Hold Vol+ and Power and connect USB to computer. When computer detects new device, release buttons (this is typically after 3-4 secs - if you hold longer, you will get to recovery mode (android bot with open belly) and you don't need to be there => use volume to bring up menu, use volume again to select "reboot" and power button to confirm). It remains a bit of trial & error...
5. Install driver from rockchip package. => See below
6. Optional: Shutdown tablet (not necessary in my case, since I can see the device stays connected in Windows Device Manager)
7. Start Rockbatchtool after correcting the config.ini file => see below
8. Press Power & Volume+ to start tablet --> will be recognized by Rockbatch tool (green button at connected devices)
9. Load update image and click Restore … wait until reboot

Installing driver goes like this:

1. Windows / Open Control Panel (you wanna have this open before starting the above procedure)
2. Select "System"
3. Open "Device Manager"
4. Watch the list as it will change upon detection of a new device. It should add something like "Class of Rockchip Devices" near the top of the list. You'll see a device with a yellowish exclamation mark
5. Right click onto the new device and "Install/Update Driver"
6. Choose the driver from "My Computer"

Now: as for the config.ini modification, I found on minixforums a post by user Snurb that does the trick. You open config.ini (located in the same folder where the .exe file is) and look for this line:

LOGFLAG=TRUE

#SUPPORTLOWUSB=TRUE时,扫描支持full speed usb设备，默认只支持high speed usb设备
SUPPORTLOWUSB=

This you change into:

LOGFLAG=TRUE
#SUPPORTLOWUSB=TRUE时,扫描支持full speed usb设备，默认只支持high speed usb设备
SUPPORTLOWUSB=TRUE
FULLSPEEDUSB=TRUE

Save & close.

Then you start Rockbatch Tool and all of a sudden, I had a green flashing light... ready to flash the new firmware!

Hope this helps. Happy flashing!

Roelski

PS: the original post is here http://minixforums.com/threads/rockchip-batch-tool-not-recognizing-device-retrieved-from-google-cache.22/ post #10

The following users say thank you to roelski for this useful post:

admin, bdasparis, maikal, traveler, tobbe, pavelu, wildthing66, djshabz, lugojim, dei1idasdailid3, lee_mandrake, shinchros, axzle

admin

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2010/09/11

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2013/07/25 - 09:56

Thanks for your post, should be helpful to those having troubles getting Rockchip Batch Tool to work.

If you like our web site, applications and firmwares, feel free to support our site. Donations are used to pay the bills for our server hosting costs, development tools and purchase new tablets to support.

bdasparis

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2013/09/12

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2013/09/12 - 23:08

Many thanks for this tip, I was stuck with no detection due tu USB3...

rokerbili

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2013/10/15

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2013/10/15 - 18:39

Hi, I have a problem, when i try to flash with rocketchip this error appears:

17:37:23 135 <Layer 4-6> Download Boot Start
17:37:28 200 <LAYER 4-6> ERROR:Boot_VendorRequest-->DeviceIoControl failed,Total(3842),Sended(0),bRet(1),err(0)
17:37:28 200 <LAYER 4-6> ERROR:DownloadBoot-->Boot_VendorRequest471 failed,index(0)
17:37:28 201 <Layer 4-6> Download Boot Fail
17:37:28 204 **********Upgrade Done Success<0> Fail<1> Time<5070>ms**********

can anyone help please? :/

traveler

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2013/07/23

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2013/11/20 - 09:33

Thanks a lot for your post! I did it!

spzjulien

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2014/05/03

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2014/05/03 - 20:40

great now it work with my USB3 port on my MBpro

great ty

djshabz

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2014/05/06

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2014/05/08 - 01:28

wow thanks this method worked for me!!

lugojim

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2014/06/14

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2014/06/14 - 20:51

sucessfull!!!, thanks!!!!

danielpassport

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2014/06/19

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2014/06/19 - 18:21

Thank you very much!!!

dei1idasdailid3

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2014/11/21

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2014/11/22 - 18:57

yes!! it's works !!

One23

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2014/12/07

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2014/12/07 - 18:32

Thanks a lot. It works!

yonglas

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2015/01/12

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2015/01/12 - 09:08

I have cube u25gt but i dont have a volume key on this device.

what is your best solution to get to recovery mode on this device?

axzle

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Member Since:
2015/07/21

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2015/07/21 - 17:54

roelski said
Hi all,

yesterday I spent hours and hours trying to get my new Cube flashed. Finally, I managed to do so, by messing with the config.ini fiile of Rockbatch Tool. You wanna read through the entire post to get all of it.

Although the flash instructions are clear, timing remains an issue and since the tablet remains dark, you really don't know if you're doing it right. Basically, the flash methods described are correct:

1. Shutdown tablet

2. Remove external SD card (if present)
3. Plugin USB cable into tablet
4. Hold Vol+ and Power and connect USB to computer. When computer detects new device, release buttons (this is typically after 3-4 secs - if you hold longer, you will get to recovery mode (android bot with open belly) and you don't need to be there => use volume to bring up menu, use volume again to select "reboot" and power button to confirm). It remains a bit of trial & error...
5. Install driver from rockchip package. => See below
6. Optional: Shutdown tablet (not necessary in my case, since I can see the device stays connected in Windows Device Manager)
7. Start Rockbatchtool after correcting the config.ini file => see below
8. Press Power & Volume+ to start tablet --> will be recognized by Rockbatch tool (green button at connected devices)
9. Load update image and click Restore … wait until reboot

Installing driver goes like this:

1. Windows / Open Control Panel (you wanna have this open before starting the above procedure)
2. Select "System"
3. Open "Device Manager"
4. Watch the list as it will change upon detection of a new device. It should add something like "Class of Rockchip Devices" near the top of the list. You'll see a device with a yellowish exclamation mark
5. Right click onto the new device and "Install/Update Driver"
6. Choose the driver from "My Computer"

Now: as for the config.ini modification, I found on minixforums a post by user Snurb that does the trick. You open config.ini (located in the same folder where the .exe file is) and look for this line:

LOGFLAG=TRUE

#SUPPORTLOWUSB=TRUE时,扫描支持full speed usb设备，默认只支持high speed usb设备
SUPPORTLOWUSB=

This you change into:

LOGFLAG=TRUE
#SUPPORTLOWUSB=TRUE时,扫描支持full speed usb设备，默认只支持high speed usb设备
SUPPORTLOWUSB=TRUE
FULLSPEEDUSB=TRUE

Save & close.

Then you start Rockbatch Tool and all of a sudden, I had a green flashing light... ready to flash the new firmware!

Hope this helps. Happy flashing!

Roelski

PS: the original post is here http://minixforums.com/threads/rockchip-batch-tool-not-recognizing-device-retrieved-from-google-cache.22/ post #10