Arnovatech.com not answering emails - Forum

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Arnovatech.com not answering emails

AlleyTrotter

Coal Twonship, PA USA

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Forum Posts: 4

Member Since:
2012/05/25

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2014/11/20 - 21:15

The name says it all. I have emailed tech support a half dozen times in the last month and all I get back is.

"""

Thank you. Your message has been sent to our technical support staff.You should receive a response within 2 business days. ARNOVA

"""

I have a 90 G4 which is unusable because of the keyboard. Touching a single key enters multiple keys sometimes as many as 4.

I am disgusted with this company.

Linda

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2010/09/11

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2014/11/20 - 21:41

Hello Linda,

You may try to get in touch with ARCHOS (the company which "owns" Arnova brand) thru Social networks: on Twitter Tweets by ARCHOS and Facebook: https://www.facebook.com/Archosworldwide

Apparently it seems that route is more efficient that regular support for users to get their issues considered.

Cheers.

If you like our web site, applications and firmwares, feel free to support our site. Donations are used to pay the bills for our server hosting costs, development tools and purchase new tablets to support.

AlleyTrotter

Coal Twonship, PA USA

New Member

Forum Posts: 4

Member Since:
2012/05/25

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2014/11/24 - 22:08

I tried both Facebook and Twitter no help. To connect to Archos support you must register which requires an Archos serial number.

This is an extremely frustrating experience. The tablet is a Arnova 90 G4. Previous Arnova tablets have worked fine. Tiger-Direct only directs me to Arnovatech.com they do not handle warranty.

Not a happy camper