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Tablet will not talk to laptop
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sharon
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2012/04/06 - 00:58
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I have the problem of my tab stuck on the Android logo.  It will boot into fastboot using the volume - with power key.  But will not connect to laptop.

I have installed and have a working ADB and fastboot, but they won't talk to each other, I'm wondering if some kind of USB problem as tried different cable and still no joy.  Tablet is only 2 weeks old and worked fine last weekend.

Any suggestions or remedies please.

Thanks

Should be using Arnova 7c G2

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globula_neagra
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2012/04/06 - 01:32
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do you now the command to see if the tablet is in fastboot ?

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sharon
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2012/04/06 - 14:49
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I typed in fastboot devices and it just returns to c prompt.  No information of tablet displayed.

 

Should have mentioned tablet should be in fastboot as i did the following prior to going into adb

 

Reset tablet

Held down volume - and power on key

Waited for tablet to flash then connected to laptop.

Should be using Arnova 7c G2

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globula_neagra
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2012/04/06 - 15:31
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and you have all the drivers instaled ?


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sharon
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2012/04/06 - 16:54
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I think there may be a problem with the USB drivers as the tab is now showing as unknown device in Control Panel, they are loaded into the sdk Extras folder.

After years of auto installs on windows getting my head back into dos etc is not easyEmbarassed can't even remember a lot of the Xenix commands.

 

Don't really want to have to revert to the 7 2G as the 3G was one of the important factors in going for this model.

 

Thanks for the help so far.

Should be using Arnova 7c G2

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globula_neagra
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2012/04/06 - 17:30
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well, you need to read this

http://www.arctablet.com/blog/forum/arnova-7c-g2/what-is-adb-and-fastboot-how-to-install-and-use/

 

because i think you skipped a step

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sharon
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2012/04/07 - 13:15
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Hi again,

 

Well so far I have got as far as trying to install the arnova drivers in the tutorial set up, it says to put tabley into debug mode which is not posible as I can't access then tablet.  What else can be done (other than slinging this out the window) or am I using the wrong tutorial?

 

Also when I download the tutorial files from the link provided they are downloaded in docx format.  I don't have word on this machine, are they possibly available as pdf. 

Should be using Arnova 7c G2

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globula_neagra
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2012/04/07 - 13:34
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http://www.arctablet.com/blog/devices/arnova/adb-and-fastboot-tutorial/

 

Here, is the same thing.

The tutorial is personalized for the arnova familly devices.

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