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Just bought a 7bG2 from BT and got a couple of issues that I hope you can help with. I have tried to download the firmware update but don't know if I'm supposed to open the file before sending it to the tablet. However my computer says it can't unzip the file as it doesn't appear to be a valid file and try downloading again. This I've done 4 times with no joy, also tried to send it over without unzipping and the tablets says it is an invalid update and do I want to delete it. Also, I have just sent it to the device that shows up as g drive as after trying to open the device I couldn't find the root folder.
I've also looked in the settings on the tablet but can't find where it says what firmware is on the device, I know i'm not the most technical but normally updates aren't this hard.
Any ideas please?
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