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Sorry Firmware Probs Need Help Fast.

robroy

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Forum Posts: 3

Member Since:
2012/01/20

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2012/01/21 - 01:55

Arnova 10 G2

This has taken me 6 days so far with many many attempts,

So any help what so ever would be much appreciated.

Below are the stats I am getting using Finless method,

I have downloaded four or five times,from different Sections of the forum hoping for a newer version.

Downloaded to my desktop and loaded them from there,

I have used Winrar & PeaZip To unzip, Both give he same results

Screen stays Black all the way through.

Tried on my Comp Win XP SP3

And the wifes laptop Win Vista, Using correct drivers for both.

I can get the drivers to load no probs showing in Device Manager

The RK29update gives these rsults,

INFO:Start to test device

INFO:Test device OK

INFO:Start to download IDB

INFO:Download IDB OK

INFO:Start to reset device

INFO:Reset device OK

INFO:Start to test device

INFO:Testing device,total[2048], Current[0] With this one I tried again after Erase IDB and got, Total[1024],Current[1024]

INFO:Test device OK

INFO:Start to download file

INFO:Flash Start to download file to flash

INFO:Writing data to flash,size[141215]K,Written[140271]K

INFO:Start to check download data

INFO:Checking download data, Size[141215]K, Checked[1024]

ERROR: Download file failed

ERROR:Run failed

Don't know if any of this means anything to anyone.

Sorry if this is a bit long winded but this is what happens when I try to go back to the old (update.img)

Loading firmware...

Loading firmware Finished.

Loading firmware...

Loading firmware Finished.

**********Upgrade Action**********

**********Upgrade Start Total<1>**********

<Layer 1-6> Test Device Start

<Layer 1-6> Test Device Success

<Layer 1-6> Check Chip Start

<Layer 1-6> Check Chip Success

<Layer 1-6> Get FlashInfo Start

<Layer 1-6> Get FlashInfo Success

<Layer 1-6> Prepare IDB Start

<Layer 1-6> Prepare IDB Success

<Layer 1-6> Download IDB Start

<Layer 1-6> Download IDB Success

<Layer 1-6> Reset Device Start

<Layer 1-6> Reset Device Success

<Layer 1-6> Wait For Loader Start

<Layer 1-6> Wait For Loader Success

<Layer 1-6> Test Device Start

<Layer 1-6> Test Device Success

<Layer 1-6> Download Firmware Start

<Layer 1-6> Download Firmware Fail. Previously this one has said, I htink it was <Layer 3-2> Download Firmware Fail.

**********Upgrade Done Success<0> Fail<1>**********

As I said before any help would be appreciated.

I am getting a bit old and the wife is firightened I have another Heart Attack. Cry

Big Big Thanks go to Finless......

finless

Stanton, Ca

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Forum Posts: 604

Member Since:
2011/12/10

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Thanks Received: 2

2012/01/21 - 23:52

That almost sounds like you have a bad tablet there and some problem with flash memory 🙁

Bob

vanschlong

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Forum Posts: 9

Member Since:
2011/12/27

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2012/01/22 - 10:07

I had the same problem a couple of times, all I did was delete tablet driver - redownload the firmware and extract to different folder - flash again and it worked. Basically just delete everything regarding flashing off the pc and starting completely from scratch.

robroy

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Forum Posts: 3

Member Since:
2012/01/20

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2012/01/23 - 22:44

Thanks guys, I have tried so many times to do this, trying all different sollutions fron different forums and can't get it to work.

I will take it back to the shop as I have only had it a couple of weeks. the only thing is I boughtit from Comet in Scotland and because Iwouldn't pay about £40 00 for extended warranty they say the tablet is only covered for hardware faults and not software, and they also won't even give you any advice on software, so I will have to go in and fight with them Cry

damo

Kingston upon hull, UK

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Forum Posts: 243

Member Since:
2011/10/16

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2012/01/24 - 01:21

robroy said

Thanks guys, I have tried so many times to do this, trying all different sollutions fron different forums and can't get it to work.

I will take it back to the shop as I have only had it a couple of weeks. the only thing is I boughtit from Comet in Scotland and because Iwouldn't pay about £40 00 for extended warranty they say the tablet is only covered for hardware faults and not software, and they also won't even give you any advice on software, so I will have to go in and fight with them

I took two tablets back to Comet and they where exchanged with no problem, just tell them that the tablet is not recognised by your computer etc, they will exchange it and dont believe the crap about not taking up there extended warranty that is the salesman trying to get commision

robroy

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Member Since:
2012/01/20

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2012/01/26 - 22:30

Thanks, Took it back to Comet and had it changed Laugh

But in the above reply I said it was £40.00 for 1 year extended warranty, I was wrong it was £99.99 and they didn't sound pleased when I didn't want it, A disgusting amount to ask for extra 1 Year warranty.

Cheers. Confused

damo

Kingston upon hull, UK

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Forum Posts: 243

Member Since:
2011/10/16

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2012/01/26 - 22:44

robroy said

Thanks, Took it back to Comet and had it changed

But in the above reply I said it was £40.00 for 1 year extended warranty, I was wrong it was £99.99 and they didn't sound pleased when I didn't want it, A disgusting amount to ask for extra 1 Year warranty.

Cheers.

£99 for a £149 tablet they are having a laugh!

Companies like that just try it on the same as if your Tv breaks down after a year people think thats it, well it isnt as they are covered for 6 years under the sales of goods act 1979 and European legislation.

They wont tell you that when they try to flog you a £400 warranty with your TV, and tell you rubbish like well if your screen goes etc.

Anyway enough of my ranting, hope you have better luck with that one Wink