Hi all,

I am really stuck and appreciate any help or experience. Got the 10 G2 from HMV yesterday and flashed the firmware from the ARNOVA website (update.img). After that device worked fine for the whole evening – did several reboots etc pp. I shut it down before I went to bed.

This morning it wouldn't start up – no reaction on the power button. If I plug the power cable the green light goes on but nothing else.

I followed some instructions here in forum to get into recovery mode and install drivers in Windows (Win7 64bit drivers – thx to Finless). The device is in recovery mode and both, RKBatchTool and RK29update, recognize it. 

I ran "erase IDB" successfully. Then I pressed Run but the process got stuck and PC showed a bluescreen.I rebooted and put the tablet in to recovery mode again and the tool says "Found RKAndroid rock usb".

However when I start the run now it complains "Maskrom device must choose loader for upgrading".

If I check the loader box then then it says:

INFO:Start to downloadboot

INFO:Dowload Boot OK

INFO:Start to test device

Error:Test device failed

ERROR:Run failed

It takes about 1-2 minutes for the two error lines to show up – in that time it hangs on the "Start to test device" output.

I also tried to run RKBatchTool again using the ARNOVA original update.img but getting a similar error:

[[** please register to see this link **]]

any ideas – couldn't find any info about this specific error here or even on google… Appreciate your help!

Christian

Hi damo,

thanks a lot for your answer. I am from South Africa and came back yesterday… Because of customs I left box and slip behind…  The first error messages I posted (before the screenshot) are actually from finless' tool. If I try "erase IDB" I get the same error "Error when testing device". If I try run the flashing process I get the before mentioned "Error: Test device failed". Both using the update tool from Bob's zip. Can post screenshot if that helps

I think that leaves me with an expensive paper weight…

update:

I try to be optimistic and persistent and will try it over and over again and keep you posted…

Hey Bob,

thanks – indeed you are right. My laptop has two USB3 ports on the right and 3 USB2 ports on the left. If I use the USB3 ports the tablet doesn't even get recognized. On the USB2 port it's fine.

It's weird as initially the test device ran throgh about two times. Now it doesn't anymore. I think I have accepted it's a bad tablet. Maybe I find the till slip again and return it next time I'm over…

I thought it was a good deal as HMV was selling it for 140 quid…

Cheers