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have now found out how to do it i hope this will help someone To Enter Into The Recovery Screen
- Turn off the device and wait 10 seconds.
- Press and hold the volume + button while powering on the device.
- Keep the volume + pressed until the Recovery mode starts (white screen).
- To move from one option to another, use the volume buttons. To select an option, press the ON/OFF button.
if that dont work try this when you turn the Tablet on press the Vol - Button and power when you first turn it on. let go of the power button but keep the Vol - down.
Once you get to the screen with the android on the side with the ! symbol press the hold the power button down and quickly press the Vol+ and it should bring up the menu to factory reset the device.
You will need to remember when pressing down the power button to do it quickly otherwise it will restart the tablet.
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