Update 4.1.4 WiFi stopped working - Forum

Latest product reviews
ARCHOS 50 Diamond
ARCHOS GamePad2
ARCHOS Smartphones
ARCHOS TV Connect
ARCHOS 101 XS

Update 4.1.4 WiFi stopped working

JQL

New Member

Forum Posts: 2

Member Since:
2013/03/03

Offline

2013/08/19 - 15:29

I have updated to 4.1.4 and received the Error Message about Archos Music not working. But I now have a different, more worrying, problem...

Having rebooted the device now my WiFi has stopped working all the connections are "not in range" even though they are (one WiFi router is 2 metres from the device as I speak as I'm connected to it via this computer).

I've tried rebooting; turning the WiFi off and on; turning the WiFi off waiting 30 minutes then turning it on; a hard reset (pressing the on/off button for 10 secs); other WiFi "hotspots" but all are "not in range".

Many thanks in advance for advice.

John

admin

Forum Posts: 5878

Member Since:
2010/09/11

Offline

Thanks Received: 3169

2013/08/19 - 15:35

Can you try resetting your device ?

Menu should be: Settings / Backup & Reset / Factory data reset

If you like our web site, applications and firmwares, feel free to support our site. Donations are used to pay the bills for our server hosting costs, development tools and purchase new tablets to support.

JQL

New Member

Forum Posts: 2

Member Since:
2013/03/03

Offline

2013/08/19 - 15:48

admin said
Can you try resetting your device ?

Menu should be: Settings / Backup & Reset / Factory data reset

Not in Backup & Reset...

There are options in Repair and formatting but I'd rather not delete everything off the device unless I can back everything up to a PC...

globula_neagra

Birmingham

Moderator

Firmware Guru

Forum Posts: 2424

Member Since:
2012/01/05

Offline

Thanks Received: 264

2013/08/19 - 16:28

You should be able to save many things if you have the tablet back-ed up with the google account.
Beside that there is no other option.

THE FLASH/UNBRICK PROJECT

Trancealot

New Member

Forum Posts: 1

Member Since:
2013/10/03

Offline

2013/10/03 - 08:12

Hello !

Did you solved the problem ?

Because i have the same problem after upgrading the OS

Sau poate imi poti raspunde in romana ?

GCJ

New Member

Forum Posts: 1

Member Since:
2013/10/04

Offline

2013/10/04 - 01:31

Hi,

I have the Archos 97 XS.

I too have the same problem with wifi after updating to 4.1.4 Frown

When I try to connect, it varies between 'not in range', seeing it but not attempting to connect, or continuously 'connecting' but nothing happens!

I emailed Archos support and their advice was to reinstall the update, which I have done several times, but the problem still persists.

I have discovered that if I continuously try to connect the tablet to wifi, it will eventually connect after about 30 attempts, but that is not ideal and very frustrating!

It seems be a problem with the firmware - hopefully they will issue a corrected version soon!