Update 4.1.4 WiFi stopped working - Forum

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Update 4.1.4 WiFi stopped working

JQL

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2013/03/03

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2013/08/19 - 15:29

I have updated to 4.1.4 and received the Error Message about Archos Music not working. But I now have a different, more worrying, problem...

Having rebooted the device now my WiFi has stopped working all the connections are "not in range" even though they are (one WiFi router is 2 metres from the device as I speak as I'm connected to it via this computer).

I've tried rebooting; turning the WiFi off and on; turning the WiFi off waiting 30 minutes then turning it on; a hard reset (pressing the on/off button for 10 secs); other WiFi "hotspots" but all are "not in range".

Many thanks in advance for advice.

John

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2013/08/19 - 15:35

Can you try resetting your device ?

Menu should be: Settings / Backup & Reset / Factory data reset

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JQL

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2013/08/19 - 15:48

admin said
Can you try resetting your device ?

Menu should be: Settings / Backup & Reset / Factory data reset

Not in Backup & Reset...

There are options in Repair and formatting but I'd rather not delete everything off the device unless I can back everything up to a PC...

globula_neagra

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2013/08/19 - 16:28

You should be able to save many things if you have the tablet back-ed up with the google account.
Beside that there is no other option.

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Trancealot

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2013/10/03 - 08:12

Hello !

Did you solved the problem ?

Because i have the same problem after upgrading the OS

Sau poate imi poti raspunde in romana ?

GCJ

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2013/10/04 - 01:31

Hi,

I have the Archos 97 XS.

I too have the same problem with wifi after updating to 4.1.4

When I try to connect, it varies between 'not in range', seeing it but not attempting to connect, or continuously 'connecting' but nothing happens!

I emailed Archos support and their advice was to reinstall the update, which I have done several times, but the problem still persists.

I have discovered that if I continuously try to connect the tablet to wifi, it will eventually connect after about 30 attempts, but that is not ideal and very frustrating!

It seems be a problem with the firmware - hopefully they will issue a corrected version soon!