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Android will not boot and cannot restore to previous firmware

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My tablet after installed skype and shut down. It will not be able to boot. It just display Android and I can hear it click about 10 second later. I cannot use RKAndroidBatchUpgrade.exe to retore it back because XP will not recognize this device. Is any one know how to restore to factory firmware or clear the user area of data? This should be something skype wrote something in the firmware that caused the problem.
asked Oct 19, 2011 in Arnova 10b by anonymous

1 Answer

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When the tablet is powered down, start RKAndroidBatchUpgrade.exe on your computer. Put a paperclip in the reset pinhole, and push the volume down button for about 15 seconds, when the screen goes black, your computer should ask for the drivers...
answered Oct 19, 2011 by admin (5,940 points)
Thank you for your answer. It works now. But I need to add something here. The procedures is:

1. Connect to power and do not connect USB cable. Switch to Administrator account of your computer. Right hand click "My Computer" and go to device manager. If you see Arch 10 error. Right hand click it and select uninstall.

2. Run RKAndroidBatchUpgrade. Put a paperclip in the reset pinhole, and push volume UP button(not down button) for about 15 seconds. Then connect the USB cable. The computer should ask for the driver and select the advance funtion to install the corrected driver for your tablet . When driver installed, the #1 in RKAndroidBatchUpgrade screen will turns to green. Then hit upgrade, the firmware will be upgrade to the new image.

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